Robert Tuck, Resource Planning Manager, Thames Water
Working with Sabio and continuing to refine our Impact 360 WFM deployment has given us a powerful mechanism for guiding the performance of our customer contact
View ArticleBarry Ibbetson, Corporate Head of Contact Centre, Leeds City Council
Working with Sabio we've been able to identify, deploy and reap the benefits from today's best practice contact centre technologiesPartnering with Sabio has helped us to get the most out of our Avaya...
View ArticlePaul Smith, IT Solutions Manager, Business Stream
We increasingly treat Sabio as a key technology partner, and their value comes not just from solutions deployment but also in the customer service expertise that they bring to Business Stream
View ArticleKevin Thompson, Head of Customer Services, SAGE
The Sabio CallBack service has proved very popular with our SageCover customers, and we're now successfully supporting five times the volume of call backs we originally anticipated
View ArticleMark Cassidy, Customer Service Director SLC
Working in partnership with Sabio, we believe we've created a best practice contact centre environment for The Student Loans Company, giving us a flexible platform for future service initiatives
View ArticleTrevor Flack Inbound Call Centre Manager, Spark Response
With Sabio as our trusted business partner, we can be sure that we'll have the right technologies in place to support our evolving business needs
View ArticleJohn Storrie, Business Support Manager, BCW Group
Having used Sabio Support for over six years now, it's re-assuring to work with a company that not only delivers on its support commitments, but also actively seeks out new ways to help us add value to...
View ArticleAnita Yandell- Jones Head of Operations, DAS
After assessing a range of potential partners we selected Sabio because we felt they demonstrated a clear understanding of our business and the challenges we faced
View ArticleJohn Turner, Business Solutions Manager, SSE
Sabio's proven Avaya expertise helps ensure that we can maximise our investment in the new technology
View ArticleJohn Gotley, Managing Director, Portal
Sabio as an Avaya Connect Platinum Partner for the last eight years means that they have in-depth knowledge – all in-house - of our telephony platform, and can ensure that it keeps on performing...
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